/* SUPPORT CHAT PRO FINAL */
.support-chat-btn{position:relative}
.support-chat-badge{display:none !important;}
.scp-mask{position:fixed;inset:0;background:rgba(15,23,42,.30);z-index:9997;display:none}.scp-mask.open{display:block}
.scp-widget{position:fixed;right:24px;bottom:24px;width:min(960px,calc(100vw - 32px));height:min(700px,calc(100vh - 105px));z-index:9998;background:var(--vz-card-bg,#fff);color:var(--vz-body-color,#1f2937);border:1px solid rgba(148,163,184,.25);border-radius:24px;box-shadow:0 25px 80px rgba(0,0,0,.28);overflow:hidden;display:none}.scp-widget.open{display:block}
.scp-shell{height:100%;display:grid;grid-template-columns:320px 1fr;min-height:0}.scp-shell.user-mode{grid-template-columns:1fr}
.scp-left{min-width:0;display:flex;flex-direction:column;border-right:1px solid rgba(148,163,184,.18);background:linear-gradient(180deg,rgba(64,81,137,.08),rgba(10,179,156,.05))}
.scp-left-head{padding:18px 18px 10px}.scp-title{font-weight:900;font-size:18px;line-height:1.15}.scp-sub{font-size:12px;color:#8a94a6;margin-top:4px}
.scp-search{padding:0 14px 10px}.scp-search input{width:100%;height:40px;border-radius:999px;border:1px solid rgba(148,163,184,.25);padding:0 14px;outline:none;background:rgba(148,163,184,.08);color:inherit}.scp-search input:focus{border-color:#405189}
.scp-filter-tabs{display:flex;gap:6px;padding:0 10px 8px;overflow-x:auto;scrollbar-width:none}.scp-filter-tabs::-webkit-scrollbar{display:none}.scp-filter-tabs button{flex:0 0 auto;border:0;border-radius:999px;padding:6px 10px;font-size:12px;background:rgba(148,163,184,.14);color:inherit;cursor:pointer}.scp-filter-tabs button.active{background:linear-gradient(135deg,#405189,#0ab39c);color:#fff}
.scp-bulk-tools{display:flex;align-items:center;justify-content:space-between;gap:6px;padding:8px 10px;margin:0 10px 8px;border-radius:14px;background:rgba(148,163,184,.12);font-size:12px;flex-wrap:wrap}.scp-bulk-tools label{display:flex;align-items:center;gap:6px;margin:0;cursor:pointer;user-select:none}.scp-bulk-tools input{width:15px;height:15px;cursor:pointer}.scp-bulk-tools button{border:0;border-radius:10px;background:#f06548;color:#fff;padding:6px 9px;font-size:12px;cursor:pointer}.scp-bulk-tools button:hover{filter:brightness(1.08)}
.scp-convs{flex:1;overflow-y:auto;overflow-x:hidden;padding:0 10px 14px}.scp-conv{display:flex;align-items:flex-start;gap:10px;padding:11px;border-radius:16px;cursor:pointer;transition:.16s;margin-bottom:6px}.scp-conv:hover,.scp-conv.active{background:rgba(64,81,137,.15)}
.scp-thread-check{width:16px;height:16px;margin-top:13px;flex:0 0 16px;cursor:pointer}.scp-avatar{width:42px;height:42px;flex:0 0 42px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:900;background:linear-gradient(135deg,#405189,#0ab39c)}
.scp-conv-name{font-weight:800;font-size:14px}.scp-conv-last{font-size:12px;color:#8a94a6;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:190px}.scp-conv-info{display:flex;gap:7px;align-items:center;flex-wrap:wrap;font-size:11px;color:#8a94a6;margin-top:3px}.scp-status-chip{border-radius:999px;padding:2px 7px;font-weight:800}.scp-status-chip.open{background:rgba(10,179,156,.12);color:#0ab39c}.scp-status-chip.closed{background:rgba(148,163,184,.18);color:#8a94a6}
.scp-unread{background:#f06548;color:#fff;border-radius:999px;font-size:11px;font-weight:800;padding:2px 7px}
.scp-chat{min-width:0;min-height:0;display:flex;flex-direction:column}.scp-head{height:72px;padding:14px 18px;flex:0 0 72px;border-bottom:1px solid rgba(148,163,184,.18);display:flex;align-items:center;justify-content:space-between;background:var(--vz-card-bg,#fff)}.scp-head-left{display:flex;align-items:center;gap:12px;min-width:0}
.scp-online{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:#0ab39c;font-weight:700}.scp-online:before{content:"";width:8px;height:8px;border-radius:50%;background:#0ab39c;box-shadow:0 0 0 4px rgba(10,179,156,.15)}
.scp-actions{display:flex;align-items:center;gap:8px}.scp-iconbtn{border:0;background:rgba(148,163,184,.14);width:38px;height:38px;border-radius:12px;display:inline-flex;align-items:center;justify-content:center;color:inherit;cursor:pointer;flex:0 0 auto}.scp-iconbtn:hover{background:rgba(64,81,137,.18)}#scpDeleteThread{color:#f06548}
.scp-body{position:relative;flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:18px;background:radial-gradient(circle at top left,rgba(64,81,137,.10),transparent 35%),linear-gradient(180deg,rgba(10,179,156,.04),rgba(64,81,137,.04));scroll-behavior:smooth}
.scp-empty{height:100%;min-height:220px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#8a94a6;gap:10px;padding:22px}.scp-empty i{font-size:44px;opacity:.7}
.scp-msg{display:flex!important;align-items:flex-start!important;margin-bottom:12px!important;animation:scpIn .15s ease}.scp-msg.me{justify-content:flex-end!important}.scp-bubble{position:relative;width:auto!important;height:auto!important;min-width:unset!important;min-height:unset!important;max-width:72%!important;display:inline-block!important;padding:10px 13px!important;border-radius:18px!important;line-height:1.45!important;background:var(--vz-card-bg,#fff);border:1px solid rgba(148,163,184,.18);box-shadow:0 6px 18px rgba(0,0,0,.08);white-space:pre-wrap;word-break:break-word}.scp-bubble>div{margin:0!important}.scp-msg.me .scp-bubble{background:linear-gradient(135deg,#405189,#5669b0);color:#fff;border-color:transparent}.scp-meta{margin-top:6px!important;font-size:11px!important;opacity:.68}.scp-link{color:#299cdb;text-decoration:underline}.scp-msg.me .scp-link{color:#fff}.scp-seen{margin-left:6px;color:#0ab39c;font-weight:700}.scp-msg.me .scp-seen{color:#dffdf7}.scp-msg-deleted{font-style:italic;opacity:.75}
.scp-msg-delete{position:absolute;top:-8px;right:-8px;width:24px;height:24px;border:none;border-radius:50%;background:#f06548;color:#fff;cursor:pointer;display:none;z-index:10;font-size:13px;line-height:24px;text-align:center;box-shadow:0 4px 12px rgba(0,0,0,.25)}.scp-bubble:hover .scp-msg-delete{display:block}
.scp-img{display:block;max-width:260px;max-height:220px;border-radius:14px;margin-top:8px;object-fit:cover;transition:.15s}.scp-img:hover{transform:scale(1.02);filter:saturate(1.08)}.scp-file{display:flex;align-items:center;gap:10px;margin-top:8px;padding:10px;border-radius:14px;background:rgba(148,163,184,.14);text-decoration:none;color:inherit}.scp-file:hover{background:rgba(10,179,156,.12)}.scp-file i{font-size:24px}
.scp-typing{display:none;align-items:center;gap:7px;padding:0 18px 8px;color:#8a94a6;font-size:12px}.scp-typing span{width:6px;height:6px;background:#8a94a6;border-radius:50%;display:inline-block;animation:scpDot 1s infinite}.scp-typing span:nth-child(2){animation-delay:.15s}.scp-typing span:nth-child(3){animation-delay:.3s}
.scp-composer{position:relative;flex:0 0 auto;border-top:1px solid rgba(148,163,184,.18);padding:12px;background:var(--vz-card-bg,#fff)}.scp-preview{display:none;margin-bottom:8px;padding:8px 10px;border-radius:12px;background:rgba(148,163,184,.12);border:1px dashed rgba(148,163,184,.35);align-items:center;justify-content:space-between;gap:10px}.scp-preview.show{display:flex}.scp-preview-name{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.scp-preview-thumb{width:42px;height:42px;border-radius:12px;background:rgba(148,163,184,.15);display:inline-flex;align-items:center;justify-content:center;margin-right:8px;overflow:hidden;vertical-align:middle}.scp-preview-thumb img{width:100%;height:100%;object-fit:cover}
.scp-row{display:flex;align-items:flex-end;gap:8px}.scp-tools{display:flex;gap:6px}.scp-input{flex:1;min-height:46px;max-height:130px;border:1px solid rgba(148,163,184,.35);border-radius:16px;padding:12px 14px;resize:none;background:transparent;color:inherit;outline:none;line-height:1.45}.scp-input:focus{border-color:#405189;box-shadow:0 0 0 3px rgba(64,81,137,.12)}.scp-send{width:50px;height:46px;border:0;border-radius:16px;background:linear-gradient(135deg,#405189,#0ab39c);color:#fff;font-size:20px;display:flex;align-items:center;justify-content:center;cursor:pointer;flex:0 0 50px}.scp-send:hover{filter:brightness(1.06)}.scp-send:disabled{opacity:.6;cursor:not-allowed}
.scp-dropzone{display:none;position:absolute;inset:84px 18px 96px;border:2px dashed #0ab39c;border-radius:20px;background:rgba(10,179,156,.10);z-index:3;align-items:center;justify-content:center;text-align:center;color:#0ab39c;font-weight:900;font-size:18px;pointer-events:none}.scp-dropzone.show{display:flex}
.scp-emoji{position:absolute;right:90px;bottom:76px;width:360px;max-width:calc(100vw - 34px);height:335px;max-height:335px;padding:0;overflow:hidden;background:var(--vz-card-bg,#fff);border:1px solid rgba(148,163,184,.25);box-shadow:0 12px 35px rgba(0,0,0,.18);border-radius:16px;display:none;z-index:10000;color:inherit}.scp-emoji.open{display:flex;flex-direction:column}.scp-emoji-head{display:flex;gap:8px;padding:10px;border-bottom:1px solid rgba(148,163,184,.18);flex-shrink:0}.scp-emoji-head input{flex:1;border:1px solid rgba(148,163,184,.35);border-radius:12px;padding:8px 10px;background:transparent;color:inherit;outline:none}.scp-emoji-head button{width:34px;border:0;border-radius:10px;background:rgba(148,163,184,.14);color:inherit;cursor:pointer}.scp-emoji-tabs{display:flex!important;flex-wrap:nowrap!important;overflow-x:auto!important;overflow-y:hidden!important;gap:6px!important;padding:8px 10px!important;max-width:100%!important;box-sizing:border-box!important;scrollbar-width:none!important;flex-shrink:0!important;position:relative!important;z-index:2!important;background:var(--vz-card-bg,#fff)!important;border-bottom:1px solid rgba(148,163,184,.12)}.scp-emoji-tabs::-webkit-scrollbar{display:none!important}.scp-emoji-tabs button{flex:0 0 auto!important;width:auto!important;min-width:auto!important;height:26px!important;line-height:14px!important;padding:5px 11px!important;border:0!important;border-radius:999px!important;font-size:12px!important;white-space:nowrap!important;background:rgba(148,163,184,.18)!important;color:inherit!important;box-shadow:none!important;cursor:pointer}.scp-emoji-tabs button.active{background:linear-gradient(135deg,#405189,#0ab39c)!important;color:#fff!important}.scp-emoji-grid{flex:1;overflow-y:auto;overflow-x:hidden;padding:12px 10px 10px;font-size:0}.scp-emoji-item{width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;font-size:22px;cursor:pointer;border:0;background:transparent;border-radius:10px;margin:4px;transition:.15s}.scp-emoji-item:hover{transform:scale(1.15);background:rgba(148,163,184,.18)}
.scp-order-panel{position:absolute;left:12px;bottom:76px;width:360px;max-width:calc(100vw - 24px);max-height:430px;background:var(--vz-card-bg,#fff);border:1px solid rgba(148,163,184,.25);box-shadow:0 12px 35px rgba(0,0,0,.18);border-radius:16px;display:none;z-index:10002;overflow:hidden}.scp-order-panel.open{display:flex;flex-direction:column}.scp-order-head{display:flex;align-items:center;justify-content:space-between;padding:12px;border-bottom:1px solid rgba(148,163,184,.18);font-weight:900}.scp-order-list{padding:10px;overflow-y:auto;display:flex;flex-direction:column;gap:8px}.scp-order-item{width:100%;text-align:left;border:1px solid rgba(148,163,184,.18);background:rgba(148,163,184,.08);border-radius:14px;padding:10px;cursor:pointer;color:inherit}.scp-order-item:hover{background:rgba(10,179,156,.12)}.scp-order-item span,.scp-order-item small{display:block;margin-top:3px}.scp-order-more{border:0;background:linear-gradient(135deg,#405189,#0ab39c);color:#fff;border-radius:12px;padding:9px;margin:0 10px 10px;cursor:pointer}.scp-order-empty{text-align:center;color:#8a94a6;padding:18px}
.scp-widget.minimized{height:74px;width:330px;border-radius:22px;cursor:pointer}.scp-widget.minimized .scp-shell{display:none}.scp-mini{display:none;height:100%;align-items:center;gap:12px;padding:12px 16px;background:linear-gradient(135deg,rgba(64,81,137,.12),rgba(10,179,156,.12))}.scp-widget.minimized .scp-mini{display:flex}.scp-mini-title{font-weight:900}.scp-mini-sub{font-size:12px;color:#8a94a6}
@keyframes scpIn{from{transform:translateY(4px);opacity:.4}to{transform:none;opacity:1}}@keyframes scpDot{0%,80%,100%{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
[data-layout-mode="dark"] .scp-widget,[data-bs-theme="dark"] .scp-widget{background:#1f252d;color:#e5e7eb}[data-layout-mode="dark"] .scp-head,[data-layout-mode="dark"] .scp-composer,[data-bs-theme="dark"] .scp-head,[data-bs-theme="dark"] .scp-composer{background:#20262e}[data-layout-mode="dark"] .scp-bubble,[data-bs-theme="dark"] .scp-bubble{background:#252b34;color:#e5e7eb}[data-layout-mode="dark"] .scp-left,[data-bs-theme="dark"] .scp-left{background:linear-gradient(180deg,rgba(64,81,137,.12),rgba(10,179,156,.07))}
@media(max-width:768px){.scp-widget{right:0;bottom:0;width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;border-radius:0}.scp-shell{grid-template-columns:1fr}.scp-left{display:none}.scp-shell.admin-list .scp-left{display:flex}.scp-shell.admin-list .scp-chat{display:none}.scp-head{height:66px;flex:0 0 66px;padding:12px}.scp-title{font-size:16px}.scp-body{padding:12px}.scp-bubble{max-width:88%!important}.scp-img{max-width:210px}.scp-composer{padding:10px}.scp-row{gap:6px}.scp-tools{gap:4px}.scp-iconbtn{width:36px;height:36px}.scp-send{width:46px;height:44px;flex:0 0 46px}.scp-input{min-height:44px;max-height:110px;font-size:14px}.scp-emoji{right:8px;bottom:78px;width:calc(100vw - 16px);height:330px;max-height:330px}.scp-order-panel{left:8px;bottom:78px;width:calc(100vw - 16px);max-height:430px}.scp-dropzone{inset:78px 12px 96px}.scp-widget.minimized{right:8px;bottom:8px;width:calc(100vw - 16px);border-radius:18px}.scp-conv-last{max-width:170px}}
@media(max-width:420px){.scp-actions{gap:5px}.scp-iconbtn{width:34px;height:34px;border-radius:10px}.scp-avatar{width:38px;height:38px;flex-basis:38px}.scp-tools .scp-iconbtn{width:34px;height:40px}.scp-send{width:42px;flex-basis:42px}.scp-emoji-item{width:32px;height:32px;font-size:21px;margin:3px}.scp-bulk-tools button{font-size:11px;padding:6px 8px}}